FAQ's

Purchasing Related Questions

General Questions

Am I safe when using my credit card over the Internet?

TheEngraversGallery.com is committed to providing our customers with a secure shopping environment. Whenever you purchase from TheEngraversGallery.com, we protect you and your credit card information by using a 128-bit encrypted secure connection. A web browser in secure mode will display a URL address beginning "https://" rather than the standard "http://". The "s" stands for "secure". There will also be a secure lock icon at the end of the address bar in IE or in the lower right corner of the browser status bar in Firefox. .

If I don’t like using my credit card, can I buy items another way?

At TheEngraversGallery.com, there are two ways to place an order:

Here on our website using our secure checkout process.
By calling us toll free at 888-647-7640

The phone lines are open Monday-Friday from 9am -5pm Pacific Time. We only accept the following credit cards for payment: Visa and Mastercard. No checks, no money orders, no CODs and no cash.

Let me know something about TheEngraversGallery.com?

TheEngraversGallery.com is located just blocks from the beach in sunny Oceanside, California in northern San Diego County. We are neighbors to the U.S. Marine Corps largest amphibious base, Marine Corps Base Camp Pendleton.

Who’s behind the controls at TheEngraversGallery.com?

Please visit our "About Us" section for more information.

How can I submit or post a comment to TheEngraversGallery.com?

We definitely want to know what's going on outside the walls of our production facility. Submit our online feedback form and you'll receive a promo/coupon code valid for 10% off your next online order.